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Cosy Winter Homes are made in Summer

Cosy Winter Homes are made in Summer image

With the August bank holiday providing the perfect opportunity to finish off those last minute DIY jobs around the house, many homeowners will use the time to get their house winter ready.

From improving energy efficiency, adding insulation or upgrading the home heating system, the end of summer signals the switch from cool to cosy in the home.

If you’re wondering how best to get your home winter ready, Jonathan Martindale, Director of Sales and Marketing at Phoenix Natural Gas explains why so many homeowners are choosing to ‘switch on to cosy’ this summer…

“With natural gas available to over 300,000 homes in Greater Belfast, it’s little wonder that natural gas has become the fuel of choice for homeowners. Over 90% of recently connected customers recently consistently say they would recommend natural gas to a friend, with many stating it as the ultimate home improvement.”

“Central heating is the lifeblood of any home and this time of year we see a real increase in demand for connection to the natural gas network, before the dark nights start to creep in and temperatures start to drop.”

“Since arriving in Northern Ireland over 20 years ago, natural gas has transformed how we heat our homes and has become an integral part of our lifestyle.”

“The convenience of a constant supply of heating and a supply that won’t run out when you need it most continues to be the main reason customers make the switch to natural gas. The advantage of having instant hot water for busy households, or for those all-important long winter baths, is also something customers enjoy and say is a main driver for upgrading their central heating system.”

“With highly efficient heat, constant hot water, and a limitless supply at our fingertips, natural gas really is the best way to make a home more comfortable this winter.”

“For ultimate controllability, new smart control systems allow homeowners to programme both the central heating and hot water using a smart phone or tablet and a handy usage tracker helps customers have greater control over home heating bills.”

“From a lifestyle perspective, the additional space created by installing natural gas offers real scope for home improvement – and it’s different for every customer. Some homeowners opt to install a natural gas fire as the centre piece of their living room, or some use the additional bathroom space to fit a new shower or add an en suite where their redundant copper cylinder used to be. Some customers have even told us that they now have patio parties where their old oil tank used to be, utilising their outdoor space and making the garden a real focus.”

“Whatever your reason for switching, customers can take added assurance from the fact that they are installing a highly efficient and versatile heating system. A brand new 'A' rated natural gas boiler is over 90% efficient compared to around only 60% for an older boiler over 15 years old, improving your home’s overall efficiency and offering cheaper running costs.”

“Some customers also take the opportunity to convert their appliances to natural gas which, thanks to its versatility, opens up a world of opportunity for a modern, efficient and high performing home.”

“We have found that increasingly new homeowners moving into a property without natural gas heating make this their first home improvement. This is often because they have either experienced the benefits of natural gas for themselves in previous properties, or they have spoken to friends or family members who have recommended installing natural gas.”

“For home improvers or renovators, the added benefit of quick and easy installation process makes upgrading to natural gas an obvious choice. Typically, the installation process takes less than two days to complete and does not affect the core components of the property’s existing heating system, such as radiators, which remain in place.”

“Whether you’re buying, renovating or modernising your home before winter, remember that few other home improvements will provide such comfort or increase efficiency in your home as natural gas. For the ultimate home improvement, there really is no better time to upgrade to natural gas and switch on to cosy.”

For more information on upgrading to natural gas visit

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Installing natural gas central heating does eliminate the need for a separate hot water tank, so it is possible to free up some space where the hot press currently exists. However, it is not a requirement of installing natural gas central heating that your hot water tank is removed, so it is entirely your choice.

Homeowners installing a new central heating appliance will be required to make an application to the Builiding Control department of their local council prior to work commencing.

Once you have requested your connection to the natural gas network, it can take up to 15 working days to get a planned connection date. Your natural gas connection is installed over approximately 5 working days, which includes re-instatement on private and public property.  The final stage is the internal installation completed by your installer which (depending on the work involved) can take on average 3 working days.

Currently Phoenix Natural Gas offers a free connection to the natural gas network, worth up to £750.  Work to install your natural gas appliance, e.g. central heating or gas fire is carried out by an independent Gas Safe registered installer.  Details of these installers can be found here.

There would be more energy saving benefits to change everything at once, but we realise that family budgets may prevent this. It is possible to change over in stages, as financial considerations allow.

As with any major home improvement there will be an element of disruption, although both Phoenix Natural Gas and Gas Safe registered installation companies (registered with Phoenix Natural Gas) will aim to keep this to an absolute minimum.

The network operator provides and maintains the natural gas network.  The supplier buys gas which they then sell to consumers via the network operator’s network.  Your supplier is your first point of contact for billing queries and payment card requests.

Phoenix Natural Gas is the gas transporter and network operator.  We do not supply natural gas.  Details of gas suppliers in the greater Belfast area can be found here.

This section is currently under review.

Please call your gas supplier or 03454 55 55 55 for help and advice.

We apologise for any inconvenience caused.


Phoenix Natural Gas is the network operator and not the gas supplier.  Therefore, you will need to speak to your gas supplier.  Details of suppliers can be found here.

On occasion Phoenix Natural Gas will need to carry essential maintenance on the gas meter.  We will endeavour to notify you of this to enable access to your gas appliances after the work is carried out. However, we know that this is not always convenient for consumers. 

If we have been at your property and left a no access card this will give the appropriate number to call to get your gas switched back on.  If you have any questions regarding this please contact our customer services team on 03454 55 55 55.

Natural gas is the fuel of choice for many consumers across Europe with 20 million customers in Great Britain alone. Phoenix Natural Gas continually monitors the system for safety and operates a 24-hour emergency response service, 365 days a year. All gas appliances should be correctly installed by a Gas Safe registered installation company and should be checked annually.

Natural gas is a very convenient, clean and versatile fuel. But like all fuels it must be handled wisely to ensure its safety and efficiency. If you think you smell gas, you should contact the 24-hour gas emergency service on 0800 002 001 or click here for further advice.


No. All installers who are eligible to carry out natural gas work have been registered with Gas Safe Register, which is the national watchdog for gas safety in the UK. Many of these installers will also be registered with Phoenix Natural Gas, which ensures that you can take advantage of our many offers and incentives for new customers switching to natural gas.

A number of installation companies offer a finance facility which allows you to install a new high efficiency natural gas system and spread the cost of installation over a fixed number of months.

For more information on Finance please click here.

For a full list of Phoenix registered installers please click here.