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Heating up Home Improvement Month

Heating up Home Improvement Month   image

As new research reveals two thirds of homeowners are planning a home improvement project this year, local installer, Stephen Kane of Solv Group in East Belfast is reminding homeowners of the benefits of upgrading central heating systems and switching to natural gas.

A new survey, commissioned by Phoenix Natural Gas, polled Northern Ireland homeowners to find the top trends this April for UK Home Improvement Month.

Research found that over a third of homeowners are planning to spend up to £3,000 on improvements this year. With almost all homeowners (96%) agreeing that a warm, cosy house is what makes a house a home, Stephen says that home improvement month is set to heat up with more central heating upgrades.

“Central heating is the lifeblood of any home and, with 97% of natural gas customers saying they would recommend it to others, I would encourage homeowners to consider making the ultimate home improvement and upgrade to natural gas”, said Stephen.

“The research showed that a quarter of homeowners consult their local tradesperson for information about a home improvement and that’s certainly my experience. I’m seeing an increasing number of homeowners contact me for more information on natural gas and its benefits, as well as queries about converting their appliances to natural gas for improved efficiency and cheaper running costs.

“Every customer that I have upgraded to natural gas just loves it with instant heat, constant supply and high efficiency central heating boilers just some of the many benefits. Some homeowners opt to install a natural gas fire as the centre piece of their living room, or some use the additional bathroom space to fit a power shower or add an en suite where their redundant copper cylinder used to be.

“Whatever your plans are this home improvement month, I would encourage homeowners to make upgrading to natural gas top of the list.

“For those thinking of selling their home, there is no better time to upgrade to natural gas and maximise your home’s potential ahead of the spring property rush. With property prices up 5.7% in the last year in Northern Ireland, natural gas remains an attractive selling point for buyers looking for not just a house, but a home.”

For more information on how you can improve your home with natural gas, contact Stephen Kane on 028 90451010. For more information on the benefits of natural gas visit

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Installing natural gas central heating does eliminate the need for a separate hot water tank, so it is possible to free up some space where the hot press currently exists. However, it is not a requirement of installing natural gas central heating that your hot water tank is removed, so it is entirely your choice.

Homeowners installing a new central heating appliance will be required to make an application to the Builiding Control department of their local council prior to work commencing.

Once you have requested your connection to the natural gas network, it can take up to 15 working days to get a planned connection date. Your natural gas connection is installed over approximately 5 working days, which includes re-instatement on private and public property.  The final stage is the internal installation completed by your installer which (depending on the work involved) can take on average 3 working days.

Currently Phoenix Natural Gas offers a free connection to the natural gas network, worth up to £750.  Work to install your natural gas appliance, e.g. central heating or gas fire is carried out by an independent Gas Safe registered installer.  Details of these installers can be found here.

There would be more energy saving benefits to change everything at once, but we realise that family budgets may prevent this. It is possible to change over in stages, as financial considerations allow.

As with any major home improvement there will be an element of disruption, although both Phoenix Natural Gas and Gas Safe registered installation companies (registered with Phoenix Natural Gas) will aim to keep this to an absolute minimum.

The network operator provides and maintains the natural gas network.  The supplier buys gas which they then sell to consumers via the network operator’s network.  Your supplier is your first point of contact for billing queries and payment card requests.

Phoenix Natural Gas is the gas transporter and network operator.  We do not supply natural gas.  Details of gas suppliers in the greater Belfast area can be found here.

This section is currently under review.

Please call your gas supplier or 03454 55 55 55 for help and advice.

We apologise for any inconvenience caused.


Phoenix Natural Gas is the network operator and not the gas supplier.  Therefore, you will need to speak to your gas supplier.  Details of suppliers can be found here.

On occasion Phoenix Natural Gas will need to carry essential maintenance on the gas meter.  We will endeavour to notify you of this to enable access to your gas appliances after the work is carried out. However, we know that this is not always convenient for consumers. 

If we have been at your property and left a no access card this will give the appropriate number to call to get your gas switched back on.  If you have any questions regarding this please contact our customer services team on 03454 55 55 55.

Natural gas is the fuel of choice for many consumers across Europe with 20 million customers in Great Britain alone. Phoenix Natural Gas continually monitors the system for safety and operates a 24-hour emergency response service, 365 days a year. All gas appliances should be correctly installed by a Gas Safe registered installation company and should be checked annually.

Natural gas is a very convenient, clean and versatile fuel. But like all fuels it must be handled wisely to ensure its safety and efficiency. If you think you smell gas, you should contact the 24-hour gas emergency service on 0800 002 001 or click here for further advice.


No. All installers who are eligible to carry out natural gas work have been registered with Gas Safe Register, which is the national watchdog for gas safety in the UK. Many of these installers will also be registered with Phoenix Natural Gas, which ensures that you can take advantage of our many offers and incentives for new customers switching to natural gas.

A number of installation companies offer a finance facility which allows you to install a new high efficiency natural gas system and spread the cost of installation over a fixed number of months.

For more information on Finance please click here.

For a full list of Phoenix registered installers please click here.