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Phoenix Natural Gas renews partnership with the MAC for second year

Phoenix Natural Gas renews partnership with the MAC for second year image

The MAC, Belfastís award-winning cultural hub, and Phoenix Natural Gas have announced plans to extend their partnership for a second year running. The MAC has announced that this yearís festive show will be its own production of the popular fairy tale Hansel & Gretel, proudly sponsored by Phoenix Natural Gas.

Having recently marked its fifth birthday, the MAC celebrated a remarkable milestone of welcoming 1.5million visitors through its doors over the last 5 years. Over the festive period this year, the MAC is set to welcome some 30,000 visitors including countless families and children.

Phoenix Natural Gas and the MAC share common values and last year granted young theatre goers wishes by donating funds to the Welcome Organisation, allowing the charity to provide essential skills to some of the 1,400 homeless people in NI.

Each year, the MAC builds upon its festive programme ensuring it offers something for everyone. Visitors to the MAC travel from across Northern Ireland and beyond, either as part of the MAC’s schools and community programme or as independent gallery visitors and theatre goers.

Packed full of fun for all the family, this brand-new Hansel & Gretel show is written, directed and produced by the MAC. The MAC’s version of the classic fairy tale has been brought bang up to date, but with all the characters that audiences will know and love.

This year is anticipated to be the venue’s biggest year to date regarding visitor numbers with over 5,000 school children attending the festive show. The MAC has developed exceedingly strong relationships with local schools – some of whom are returning for their sixth Christmas visit in the MAC’s short, yet thriving, history.

Michael McKinstry, Chief Executive for Phoenix Natural Gas, said:

“Phoenix Natural Gas is delighted to once again sponsor this year’s Christmas show at the MAC. The family show is a cornerstone of family entertainment and enjoyment in Belfast and beyond over the holiday period.

“Having recently celebrated its fifth birthday, the MAC has firmly established itself as a leading choice of new and continued family traditions of visiting the theatre each Christmas. This is a tradition we are very pleased to support.”

Anne McReynolds, Chief Executive at the MAC, added:

“We are excited to have Phoenix Natural Gas partner with us again this year for our magical Christmas show - Hansel & Gretel. The MAC and Phoenix Natural Gas share similar commitments, providing exceptional service to families and residents throughout Northern Ireland. We look forward to sharing some more exciting news on our first ever Christmas show written, directed and produced by the MAC.”

For more information on the MAC or this year’s festive show Hansel & Gretel, please visit

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Installing natural gas central heating does eliminate the need for a separate hot water tank, so it is possible to free up some space where the hot press currently exists. However, it is not a requirement of installing natural gas central heating that your hot water tank is removed, so it is entirely your choice.

Homeowners installing a new central heating appliance will be required to make an application to the Builiding Control department of their local council prior to work commencing.

Once you have requested your connection to the natural gas network, it can take up to 15 working days to get a planned connection date. Your natural gas connection is installed over approximately 5 working days, which includes re-instatement on private and public property.  The final stage is the internal installation completed by your installer which (depending on the work involved) can take on average 3 working days.

Currently Phoenix Natural Gas offers a free connection to the natural gas network, worth up to £750.  Work to install your natural gas appliance, e.g. central heating or gas fire is carried out by an independent Gas Safe registered installer.  Details of these installers can be found here.

There would be more energy saving benefits to change everything at once, but we realise that family budgets may prevent this. It is possible to change over in stages, as financial considerations allow.

As with any major home improvement there will be an element of disruption, although both Phoenix Natural Gas and Gas Safe registered installation companies (registered with Phoenix Natural Gas) will aim to keep this to an absolute minimum.

The network operator provides and maintains the natural gas network.  The supplier buys gas which they then sell to consumers via the network operator’s network.  Your supplier is your first point of contact for billing queries and payment card requests.

Phoenix Natural Gas is the gas transporter and network operator.  We do not supply natural gas.  Details of gas suppliers in the greater Belfast area can be found here.

This section is currently under review.

Please call your gas supplier or 03454 55 55 55 for help and advice.

We apologise for any inconvenience caused.


Phoenix Natural Gas is the network operator and not the gas supplier.  Therefore, you will need to speak to your gas supplier.  Details of suppliers can be found here.

On occasion Phoenix Natural Gas will need to carry essential maintenance on the gas meter.  We will endeavour to notify you of this to enable access to your gas appliances after the work is carried out. However, we know that this is not always convenient for consumers. 

If we have been at your property and left a no access card this will give the appropriate number to call to get your gas switched back on.  If you have any questions regarding this please contact our customer services team on 03454 55 55 55.

Natural gas is the fuel of choice for many consumers across Europe with 20 million customers in Great Britain alone. Phoenix Natural Gas continually monitors the system for safety and operates a 24-hour emergency response service, 365 days a year. All gas appliances should be correctly installed by a Gas Safe registered installation company and should be checked annually.

Natural gas is a very convenient, clean and versatile fuel. But like all fuels it must be handled wisely to ensure its safety and efficiency. If you think you smell gas, you should contact the 24-hour gas emergency service on 0800 002 001 or click here for further advice.


No. All installers who are eligible to carry out natural gas work have been registered with Gas Safe Register, which is the national watchdog for gas safety in the UK. Many of these installers will also be registered with Phoenix Natural Gas, which ensures that you can take advantage of our many offers and incentives for new customers switching to natural gas.

A number of installation companies offer a finance facility which allows you to install a new high efficiency natural gas system and spread the cost of installation over a fixed number of months.

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