Skip Navigation

Ritchie Welcomes Development of Down Natural Gas Network

Ritchie Welcomes Development of Down Natural Gas Network image

South Down MP Margaret Ritchie has welcomed news that the natural gas pipeline will be extended towards Ballynahinch and Downpatrick in 2017, enabling more home and business owners throughout County Down to connect to the network and avail of the benefits of natural gas.

Phoenix Natural Gas met recently with Ms Ritchie at her constituency office in Downpatrick to brief her on the network extension and planned works programme for 2017. The meeting included a specific focus on work scheduled for the main commuter route, Belfast Road, due to commence in February 2017.


Since announcing a major expansion project worth £60 million in 2016, Phoenix Natural Gas has been working to extend the gas pipeline and bring natural gas to a further 13 towns across the county, connecting 28,000 homes and businesses over the next few years.


Speaking after the meeting, Ms Ritchie said, “I am delighted to hear that the natural gas pipeline is now being extended towards areas of South Down. This is a highly anticipated project that will bring enormous benefits to home and business owners located within the 13 towns included in the extension programme.”


“I am keen to ensure that the planned works programme is undertaken efficiently and safely, with as little disruption to traffic and communities as possible. Having met with Phoenix Natural Gas, I am satisfied that, whilst an element of disruption is inevitable with an infrastructure project of this size, the project has been well considered.”


“In addition, appropriate authorities and stakeholders have been consulted with to develop a smart and efficient works programme. I look forward to overseeing the programme as it progresses and welcoming natural gas connections within South Down.”


Jonathan Martindale, Sales and Marketing Director at Phoenix Natural Gas, said; “After 20 years developing the natural gas network in Northern Ireland, Phoenix Natural Gas has a strong reputation in managing the construction of major pipeline projects, having constructed over 3,500km of pipeline to date in the Greater Belfast licence area.”


“This major expansion project involves laying over 350km of pipeline over the next number of years. In 2017, the planned works will include extending the natural gas pipeline from Hillsborough, through Ballynahinch towards Downpatrick, bringing the benefits of natural gas to even more customers.”


“We are very aware of the potential disruption and impact these road works may have on communities and are engaging with relevant stakeholders to communicate key information as we progress the pipeline build.”


“We are delighted to have the opportunity to brief Ms Ritchie, who was a key proponent of extending the benefits of natural gas to this area. We will continue to engage with local political representatives, businesses and community groups to help ensure a smooth works programme in the delivery of natural gas to County Down.”


(Caption): South Down MP Margaret Ritchie welcomes news that development of the natural gas pipeline in areas of South Down is underway and is pictured meeting recently with Jonathan Martindale, Director, and Denver Wasson, Senior Engineer, of Phoenix Natural Gas for an update on the 2017 construction programme.

Is gas available in my area?

Map image

Enter your postcode into the box below to find out -

Register your interest

Map image

Click here to register your interest with Phoenix Natural Gas.

View latest offers

View latest offers widget image

Click here to see how you could save money with our latest offers.

Get in touch

 Telephone iconCall 03454 55 55 55
 Calendar iconBook an appointment >
 Contact us iconContact us online

Got a Question? button

Here are some frequently asked questions

Can't find what your looking for?

Get in touch here.

Installing natural gas central heating does eliminate the need for a separate hot water tank, so it is possible to free up some space where the hot press currently exists. However, it is not a requirement of installing natural gas central heating that your hot water tank is removed, so it is entirely your choice.

Homeowners installing a new central heating appliance will be required to make an application to the Builiding Control department of their local council prior to work commencing.

Once you have requested your connection to the natural gas network, it can take up to 15 working days to get a planned connection date. Your natural gas connection is installed over approximately 5 working days, which includes re-instatement on private and public property.  The final stage is the internal installation completed by your installer which (depending on the work involved) can take on average 3 working days.

Currently Phoenix Natural Gas offers a free connection to the natural gas network, worth up to £750.  Work to install your natural gas appliance, e.g. central heating or gas fire is carried out by an independent Gas Safe registered installer.  Details of these installers can be found here.

There would be more energy saving benefits to change everything at once, but we realise that family budgets may prevent this. It is possible to change over in stages, as financial considerations allow.

As with any major home improvement there will be an element of disruption, although both Phoenix Natural Gas and Gas Safe registered installation companies (registered with Phoenix Natural Gas) will aim to keep this to an absolute minimum.

The network operator provides and maintains the natural gas network.  The supplier buys gas which they then sell to consumers via the network operator’s network.  Your supplier is your first point of contact for billing queries and payment card requests.

Phoenix Natural Gas is the gas transporter and network operator.  We do not supply natural gas.  Details of gas suppliers in the greater Belfast area can be found here.

This section is currently under review.

Please call your gas supplier or 03454 55 55 55 for help and advice.

We apologise for any inconvenience caused.


Phoenix Natural Gas is the network operator and not the gas supplier.  Therefore, you will need to speak to your gas supplier.  Details of suppliers can be found here.

On occasion Phoenix Natural Gas will need to carry essential maintenance on the gas meter.  We will endeavour to notify you of this to enable access to your gas appliances after the work is carried out. However, we know that this is not always convenient for consumers. 

If we have been at your property and left a no access card this will give the appropriate number to call to get your gas switched back on.  If you have any questions regarding this please contact our customer services team on 03454 55 55 55.

Natural gas is the fuel of choice for many consumers across Europe with 20 million customers in Great Britain alone. Phoenix Natural Gas continually monitors the system for safety and operates a 24-hour emergency response service, 365 days a year. All gas appliances should be correctly installed by a Gas Safe registered installation company and should be checked annually.

Natural gas is a very convenient, clean and versatile fuel. But like all fuels it must be handled wisely to ensure its safety and efficiency. If you think you smell gas, you should contact the 24-hour gas emergency service on 0800 002 001 or click here for further advice.


No. All installers who are eligible to carry out natural gas work have been registered with Gas Safe Register, which is the national watchdog for gas safety in the UK. Many of these installers will also be registered with Phoenix Natural Gas, which ensures that you can take advantage of our many offers and incentives for new customers switching to natural gas.

A number of installation companies offer a finance facility which allows you to install a new high efficiency natural gas system and spread the cost of installation over a fixed number of months.

For more information on Finance please click here.

For a full list of Phoenix registered installers please click here.