Home improvement and natural gas services and meters
Gas meter apparatus installed will be sited in accordance with the Gas Safety (Installation and Use) Regulations Northern Ireland 2004 and BS 6400:2006 Specification For The Installation of Gas Meters.
If as a property owner you plan to extend your property or undertake construction in close proximity of your gas meter apparatus, or over the line of the gas supply route, you must contact Phoenix Natural Gas, as the Network Operator, to arrange a site survey and request a quotation for a gas supply alteration.
If this advice is ignored and a property owner builds over the gas installation the property will be disconnected and a charge applied for the additional work undertaken plus the cost of relocating the meter apparatus.
Home Improvements and Gas appliances
Gas appliances need air to function safely and efficiently. Prior to undertaking any home improvements you should consider the ventilation requirements of your natural gas appliances and consult a Gas Safe Registered Engineer for professional advice.
Telephone 0800 408 5500
When undertaking ground works even of a minor nature, such as gardening, kerb laying, or driveway re-surfacing , please be aware of the route of your natural gas service which in most circumstances will be of small diameter (20mm) and yellow in colour. Please take care when excavating in the vicinity of the service pipe and if you are having work undertaken by a contractor make them aware that you there is a buried natural gas service pipe serving your property.
Generally, although not always, your natural gas service will run in a straight line from the street to your natural gas meter. (a property located on a corner might be an exception to this). Should you require further guidance on the route of your natural gas meter please contact your natural gas supplier.
Should you damage your gas service in any way, even if there is no escape of gas, contact the 24 hour emergency number immediately on 0800 002 001.