Codes of Practice | Phoenix Natural Gas

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  • Home / About Us / About Phoenix / Consumer Information / Codes of Practice

    Codes of Practice

    We have a range of Codes of Practice which we have developed in consultation with the Utility Regulator which detail how we undertake certain business activities. These include, how we handle your complaint, how we market our product as well as information you may find useful as a gas consumer.

    Phoenix Natural Gas

    Complaints Handling Code

    Phoenix Natural Gas

    Consumer Information Code

    Phoenix Natural Gas

    Marketing Code

    Phoenix Natural Gas

    Handling your Enquiry or Complaint

    Phoenix Natural Gas

    Consumer Information Pack

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